RationWrap customer care
Order & payment help
Contact customer care with your order reference so the team can review your request.
Damaged or incorrect items
Keep the packaging and take clear photos of the product, label and shipping package. Send the details to rationwrap@gmail.com. The team will review the issue and confirm the available resolution and any return instructions.
Cancellation requests
Contact us as soon as possible if you need to cancel. The team will check the order’s payment and dispatch status and confirm what can be done.
Payment deducted without confirmation
Keep your order and Razorpay payment references. If confirmation is pending, contact us before placing another paid order. The team can check payment status and help resolve a duplicate or unsuccessful payment.